- Supplier depot delivery instructions.
- Customer depot collection instructions.
- Highlander International terms and conditions of purchase.
- Highlander International terms and conditions of sale.
- New China export quality requirements.
- Recovered material load standards and material quality.
- Highlander International terms & conditions for "You Bale and We Service"
- Onsite vs offsite shredding.
- Highlander International terms and conditions for shredding service provision.
- Customer guidance sheet - shredding bags.
- Customer guidance sheet - lockable wheeled bins.
- Customer guidance sheet - shredding cabinets.
- Quality policy.
- Environmental policy.
- Equal opportunities policy.
- Health & safety policy.
- Anti slavery policy.
- Data protection policy.
- Privacy policy.
- Drugs & alcohol policy.
- Information security & IT policy.
- Fire safety.
- Hearing conservation.
- IT equipment.
- Communications.
- Bribery & corruption.
- Sustainable procurement policy.
- Corporate social responsibility policy.